Take a Stand on AI Where It Matters Most
“Let’s create AI that transforms business.” That’s IBM’s ad campaign introducing their new watsonx platform. We all know how powerful a tool AI is and history is rich with tools that have truly transformed not just business but society as a whole. Think the printing press, steam engine, money, telephone, and internet to name a few.
AI is a tool, inherently neither good nor evil, and still subject to our decisions about how it will be used. Recognizing its tremendous potential, the issue for you as a leader is how you will design and deploy the tool we call AI. This is where you can take a stand.
- What first comes to mind when you think about AI and your business?
- How does AI fit your business philosophy?
- What is your stance on AI for your organization right now?
How to Take a Stand on AI Through Principled Leadership
Visualize the use of AI on a spectrum, ranging from low-level, tactical applications to high-level, principle-driven deployments. What aspects of AI you adopt and how you deploy it right now is up to you.
Here are examples of how you can elevate AI as a transformative tool by being highly principled in your deployments at every level. This is taking a stand through your leadership actions.
1. Low-Level (Tactical) Specific tasks like data entry automation or deploying basic chatbots.
- Communicate internally how even the simplest AI tasks, like data entry automation, align with the larger goals of the department or company.
- Demonstrate that you value customers by ensuring that chatbots transparently identify themselves as bots to users to maintain genuine interactions.
2. Intermediate-Level (Operational Efficiency): Enhancing operational processes, like supply chain optimization and HR resume screening.
- Make sure the optimization models align with your sustainability and ethical sourcing goals.
- Foster deep collaboration between AI developers and operational teams to ensure the AI tools meet real-world needs and challenges.
3. Advanced-Level (Strategic Decision-Making). Informing broader business decisions, e.g. product development priorities through market trend analysis, and financial modeling for investment decisions.
- Ensure insights from market trend analysis align with your long-term vision and not just short-term profits. This is taking the long view!
- Be transparent with stakeholders about how AI influences strategic decisions, building trust in your decision-making process.
4. High-Level (Principle-Driven & Purpose-Guided). Beyond efficiency and strategy, using AI to advance your company values and long-term vision.
- Implement AI in ways that prioritize ethical considerations, like ensuring data privacy and reducing algorithmic bias.
- Engage with external experts, communities, and even competitors to collaboratively drive principle-guided AI initiatives, fostering broader industry and societal progress.
The integration of AI in business is not just a technological shift but a philosophical one. As an Amare love-powered business leader, you get to take a stand on AI as a tool. You get to help shape the rules in your business to ensure that AI serves as a tool for positive transformation, resonating with deeper human values and advancing societal progress.
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Today’s Amare Wave Wednesday Quote
“Artificial Intelligence is just a tool, and as a tool, it can be directed in many ways.”
—Fei-Fei Li, Professor of Computer Science at Stanford University
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